Why Choose Professional Collision Centers?
Convenience & Quality
Convenience
Professional Collision Centers has two convenient Northern Virginia locations - Woodbridge and Stafford. Both are located on major highways just off of I-95 so they are easy to get to. Our Woodbridge location is near the Virginia Railway Express station.
Enterprise Rent-A-Car On-Site
Enterprise Rent-A-Car is one of our corporate partners with whom we have an exclusive service arrangement. Enterprise maintains offices and vehicles at both our locations. We seamlessly work with Enterprise to deliver a custom rental car and repair service arrangement so that the drop off and pick up of your vehicle is as quick as possible.
Insurance Company Approved Relationships
Since our opening in 1976 we have established trusting and positive business relationships with almost every insurer. We frequently write estimates for many insurance companies saving you the trouble of having to get an estimate. Our ability to cut through the red tape provides a smoother, faster repair service. Most insurance companies want you to have a positive experience as do we. We will work together with your insurance company to insure that you get high-quality service.
Repair Quality & Experience
Everything we do at Professional Collision Centers is designed to deliver the highest quality repairs and service in a reasonable amount of time. We look at everything from how well we inform the customer to how the car looks at the end. You will know our dedication when you step into either of our facilities which are clean and state-of-the-art. Our customer lounges offer WiFi, coffee, refreshments and cable TV. We want you to have a positive experience.
What you won’t see is our on-going quality control system that ensures repair and administrative quality. The collision repair process is one of the most difficult processes to perfect. Our mission is to bring together the necessary materials, labor, and parts at just the right time and in just the right order at a negotiated price all the while satisfying both the insurance company and the customer who sometimes have conflicting goals. In order to do this, we quality control both the vehicle and the process during the repair of the vehicle.
We back up our internal system with a customer satisfaction survey.
Our compensation plans are also aligned with your happiness. When our employees make you happy we pay them more! It’s all designed to please YOU, the customer.
Our Lifetime Guarantee
We guarantee our repairs for as long as you own the vehicle. Please remember that we do not manufacture parts so our guarantee on parts is through the manufacturer. Our insurance partners with whom we have a direct repair relationship and our paint supplier, Sherwin Williams, also typically guarantee our services for as long as you own the vehicle.
Professional Friendly Staff
Everyone at Professional Collision Centers is committed to making your collision repair experience as positive as possible. While it’s not easy to turn an auto accident into a memorable service experience, our representatives are trained to do just that. You will find that our employees are knowledgeable, friendly, and professional.
Trained Technicians
Professional Collision Centers employs trained and qualified technicians to perform the complex structural, mechanical, body and refinish work required to meet industry repair quality standards. We invest heavily in the ongoing training and development of our technicians.
Towing Arrangements
Professional Collision Centers has created preferred service arrangements with well-known local towing companies. Additionally we have an exclusive service arrangement with Enterprise Rent-A-Car. Our two locations have on-site Enterprise offices ready to assist you. We’re ready to help meet your towing and rental car needs.
Advanced Repair Equipment
Advances in vehicle design and technology require use of sophisticated equipment to properly repair composites, high strength steel, aluminum, safety systems, on-board computers and complex finishes common to a growing number of vehicles. Professional Collision invests in computerized repair and refinish systems and technologically advanced welders to ensure quality repairs.
Financial Arrangements
We offer a financing plan through a check approval company. Please ask for details.